LG
Lizile G

1 reviews | Active since Apr 2016

26 Sept 2024, 08:44

POOR SERVICE

I am here again - RSAWeb stays on brand with poor after sales service. First month I was billed incorrectly and I was NEVER credited for that amount. The amount was not pro-rated as requested considering the installation was done on the 5th of the August. The ad specifically said the product is R495 NOT R555 - this was a special price but as things stand I am still being billed R555. To make matters worse, AGAIN Jaques Esterhuizen and Donito Botha are ignoring my emails and they are not available.

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Replies (1)
RSAWEB
RSAWEB's reply26 Sept 2024, 12:08
Official
Good day Lizile, we appreciate you reaching out to us regarding your concerns. We will take into account everything listed and will reach out to you soon.