LB
Louise B
1 reviews | Active since May 2012
07 Sept 2026, 15:44
Poor service
Not even a week fibre and suddenly offline. Which means no lights will work so house will be in darkness. no security cameras will work. Which leave me a security risk. This is the worse company to deal with holding on the telephone for long time voice thats speak should rather be a South Africa voice and not foreigner. Pathetic company to do business with
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RSAWEB's replyOfficial
08 Sept 2026, 13:22Hi there, thank you for reaching out to us. We apologize for the inconvenience caused due to the Network Outage of 7 September 2026. Fibre services have been restored and customers are encouraged to reboot their ONT and router if your still has still not come up. If you are still experiencing any connectivity issues, kindly contact our Service Desk on WhatsApp or call ***. Alternatively please forward us a message with your contact information as we are unable to find your profile with your user tag listed as your name.
RSAWEB's reply08 Sept 2026, 13:22
Official
Hi there, thank you for reaching out to us. We apologize for the inconvenience caused due to the Network Outage of 7 September 2026. Fibre services have been restored and customers are encouraged to reboot their ONT and router if your still has still not come up. If you are still experiencing any connectivity issues, kindly contact our Service Desk on WhatsApp or call ***. Alternatively please forward us a message with your contact information as we are unable to find your profile with your user tag listed as your name.