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liesl C
1 reviews | Active since Oct 2014
21 Sept 2025, 08:26
POOR SERVICE
not sure i understand. Relocation of fibre took place yesterday. initial time scheduled 8:30am then they call to reschule for 14:30, call again to come earlier 12:30. Line installed and lead to believe by technicians line is active and if any issues call RSAWeb if no connection. Call today to get told octatel DID NOT EVEN ACTIVATE THE LINE! Why do you schedule time and then conveniently the projects team DON'T WORK WEEKENDS!!!
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Replies (2)
RSAWEB's replyOfficial
22 Sept 2025, 09:00Good day Liesl , We appreciate you reaching out to us regarding your concerns. We will take into account everything listed and will reach out to you soon.
RSAWEB's reply22 Sept 2025, 09:00
Official
Good day Liesl , We appreciate you reaching out to us regarding your concerns. We will take into account everything listed and will reach out to you soon.
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liesl C's updateReviewer Update
22 Sept 2025, 19:37ha ha, funny they reached out by saying your account is active!! not apologies for the poor service
lC
liesl C's update22 Sept 2025, 19:37
Reviewer Update
ha ha, funny they reached out by saying your account is active!! not apologies for the poor service