NM
Nomvuzo M
1 reviews | Active since Mar 2020
09 Nov 2026, 17:41
Poor Customer Service
They are really *********** and dont want to help people but rather dont care about your complaints we have been at it since 10am yesterday the 8th Nov and another business day has ended the 9th Nov with no way forward but rather 5 calls i had to make,an agent who had the nerve to drop the phone as im frustrated and people who need data for us to communicate.I would not recoomend them if you want serious customer service
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RSAWEB's replyOfficial
09 Nov 2026, 17:52Hi there. Thank you for your feedback — we’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are working to improve the overall customer service experience. This matter will be reviewed and forwarded to the relevant team. Kindly send us a direct message via WhatsApp chat/Facebook/Twitter so we can advise on your query.
RSAWEB's reply09 Nov 2026, 17:52
Official
Hi there. Thank you for your feedback — we’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are working to improve the overall customer service experience. This matter will be reviewed and forwarded to the relevant team. Kindly send us a direct message via WhatsApp chat/Facebook/Twitter so we can advise on your query.