1 reviews | Active since Aug 2016

04 May 2023, 18:25

Poor Customer Service

If only there was less than a 1 star rating, I would choose it for customer support. You phone, no one picks up. Then you go to whatsapp, and they respond hours later when you have forgotten what you were there for. Then you chat via the live chat, and they just don't respond as well. That is my experience for the last 6 months with this company - poor customer service!

0
Replies (1)
RSAWEB
RSAWEB's reply25 Jun 2023, 16:35
Official
We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.