MG
Michail G
1 reviews | Active since Feb 2018
02 Mar 2023, 15:04
Poor Customer Service
The worst customer service that I have ever encountered. 3months and my account is stil not corrected every month I need to contact them for my correct statment and that means spending days on chats and emails with them to correct it. The CHAT service the worst you get transferred to 4-5 people in one chat session and than they just disconnect you.
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RSAWEB's replyOfficial
22 May 2023, 14:09We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.
RSAWEB's reply22 May 2023, 14:09
Official
We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.