HM
HILDA M
1 reviews | Active since Nov 2009
27 Jun 2022, 11:58
Poor and pathetic service
Good day
Your service is questionable
i have been disconnected since Wednesday 22.06.2022 and i was troubleshooting the entire 3 dats until Saturday 25.06.2022
we logged in a call via RSAWEB. I was told EVOTEL has to resolve this but they dont wprk over weekends.
i had to wait for a Mondays 27.06.2022. he engineers are slow and are not responsive. i was the one to call again to follow up
i was told they dont have a timeline as to when they will come back to me
i want to escalate and let media know this poor service that both Evotel and RSAWEB is busy rendering
i was hung up 3 x this morning and no one is calling me back when i asked we do a conference call
*** is my cell hilda molosioa is my name 08 somerset village dixon road witbank reyno ridge witbank 1049 is my address *** is my email
i need a proper service with due diligence please. stop playing games with customers who pay
Helpful (0)
Replies (3)0
Replies (3)
RSAWEB's replyOfficial
27 Jun 2022, 17:09Thank you for taking our call. We are pleased to hear that the issue has been resolved.
RSAWEB's reply27 Jun 2022, 17:09
Official
Thank you for taking our call. We are pleased to hear that the issue has been resolved.
HM
HILDA M's updateReviewer Update
29 Jun 2022, 07:56RSAWEB Management
This is really a pain to always write to hellopeter like this. I have been down on connection since 28.06.2022 @01:06 & was told that is is due to fibre outage.
It is over 24 hours and the time is 29.06.2022 @ 08:00. Your services are still unavailable. I called in at RSAWEB and they say EVOTEL does not disclose how long will the downtime take.
Not forgetting I am from a serious fight with both EVOTEL amd RSAWEB due to connectivity issues that lasted 6 days recenty.
Why does it feel like a pain to be a paying customer here.
This is really a pain to always write to hellopeter like this. I have been down on connection since 28.06.2022 @01:06 & was told that is is due to fibre outage.
It is over 24 hours and the time is 29.06.2022 @ 08:00. Your services are still unavailable. I called in at RSAWEB and they say EVOTEL does not disclose how long will the downtime take.
Not forgetting I am from a serious fight with both EVOTEL amd RSAWEB due to connectivity issues that lasted 6 days recenty.
Why does it feel like a pain to be a paying customer here.
HM
HILDA M's update29 Jun 2022, 07:56
Reviewer Update
RSAWEB Management
This is really a pain to always write to hellopeter like this. I have been down on connection since 28.06.2022 @01:06 & was told that is is due to fibre outage.
It is over 24 hours and the time is 29.06.2022 @ 08:00. Your services are still unavailable. I called in at RSAWEB and they say EVOTEL does not disclose how long will the downtime take.
Not forgetting I am from a serious fight with both EVOTEL amd RSAWEB due to connectivity issues that lasted 6 days recenty.
Why does it feel like a pain to be a paying customer here.
This is really a pain to always write to hellopeter like this. I have been down on connection since 28.06.2022 @01:06 & was told that is is due to fibre outage.
It is over 24 hours and the time is 29.06.2022 @ 08:00. Your services are still unavailable. I called in at RSAWEB and they say EVOTEL does not disclose how long will the downtime take.
Not forgetting I am from a serious fight with both EVOTEL amd RSAWEB due to connectivity issues that lasted 6 days recenty.
Why does it feel like a pain to be a paying customer here.
HM
HILDA M's updateReviewer Update
01 Jul 2022, 02:57😡RUDI VAN STADEN wake up... Your business is wack😡
Since 22 June 2022 - Wednesday, I have been disconnected.
▫️It was a Saturday (25.06.2022) and was advised that Evotel does not work over the weekend - Lie 1.
▫️It took that Lwande guy forever to generate a ticket for me, later after some time, an email was recieved with a ticket - I was not assisted nor called back for follow up.
▫️I had to wait for the 27.06.2022 Monday. I saw myself being the fool of these idiots at RSAWEB with calls on end and NOTHING materialised as they told me there was Fibre Outage by Evotel and there was no exact estimation on when it will end. - Your staff are ****** I tell you. Pathological *****.
▫️I called Evotel and they were surprised at what RSAWEB had been saying.
▫️27.06.2022 I then went on social media and exposed all this nonsense. I grossly forced to have a conference call with both Evotel and RSAWEB. You could see that there was a major resistance from RSAWEB to have a conference with us. I then started to sense that I am honestly dealing with ******.
▫️I asked for cancellation and I was told many stories and how I should put it in writing and what not. RSAWEB chose to be *********** and when approached, they want to act all like victims, These are ****** tendencies and I am not shaken by these things. I will expose them.
▫️All the blame was on EVOTEL THIS AND EVOTEL THAT and that was the bull**** I hated ABOUT RSAWEB. They lack professionalism
▫️I was taken from pillar to post.. You could even see when one comes across a consultant, they do FINDER FINDER work, they cant even transfer a call to connect the next person. Its a hassle.
▫️I ask, what is it that RSAWEB can do right? NOTHING😂😂😂😂😂
▫️THERE IS THIS ****** IDIOTIC THING THEY DO... HANGING UP ON PEOPLE WHEN THEY ARE CALLED FOR RESOLUTION. THIS HAPPENED more than 5 times on day 8 without connection yet they are busy chaoing my money.
▫️We confirmed a lot of things with them and the router is still not connecting on day 8.
▫️Today is the 1st of June, they are waiting eagerly on my debit order. I WILL NOT SACRIFICE PAYING ****** with a pathetic service like this. Let's get to court and see.
You, RSAWEB IS *********** and you are rude people in general. Bull**** is bull**** with me. You ought to be told.
I aim to fight this to the core. Bring it on!
😡RUDI VAN STADEN wake up... Your business is wack😡
Since 22 June 2022 - Wednesday, I have been disconnected.
▫️It was a Saturday (25.06.2022) and was advised that Evotel does not work over the weekend - Lie 1.
▫️It took that Lwande guy forever to generate a ticket for me, later after some time, an email was recieved with a ticket - I was not assisted nor called back for follow up.
▫️I had to wait for the 27.06.2022 Monday. I saw myself being the fool of these idiots at RSAWEB with calls on end and NOTHING materialised as they told me there was Fibre Outage by Evotel and there was no exact estimation on when it will end. - Your staff are ****** I tell you. Pathological *****.
▫️I called Evotel and they were surprised at what RSAWEB had been saying.
▫️27.06.2022 I then went on social media and exposed all this nonsense. I grossly forced to have a conference call with both Evotel and RSAWEB. You could see that there was a major resistance from RSAWEB to have a conference with us. I then started to sense that I am honestly dealing with ******.
▫️I asked for cancellation and I was told many stories and how I should put it in writing and what not. RSAWEB chose to be *********** and when approached, they want to act all like victims, These are ****** tendencies and I am not shaken by these things. I will expose them.
▫️All the blame was on EVOTEL THIS AND EVOTEL THAT and that was the bull**** I hated ABOUT RSAWEB. They lack professionalism
▫️I was taken from pillar to post.. You could even see when one comes across a consultant, they do FINDER FINDER work, they cant even transfer a call to connect the next person. Its a hassle.
▫️I ask, what is it that RSAWEB can do right? NOTHING😂😂😂😂😂
▫️THERE IS THIS ****** IDIOTIC THING THEY DO... HANGING UP ON PEOPLE WHEN THEY ARE CALLED FOR RESOLUTION. THIS HAPPENED more than 5 times on day 8 without connection yet they are busy chaoing my money.
▫️We confirmed a lot of things with them and the router is still not connecting on day 8.
▫️Today is the 1st of June, they are waiting eagerly on my debit order. I WILL NOT SACRIFICE PAYING ****** with a pathetic service like this. Let's get to court and see.
You, RSAWEB IS *********** and you are rude people in general. Bull**** is bull**** with me. You ought to be told.
I aim to fight this to the core. Bring it on!
😡RUDI VAN STADEN wake up... Your business is wack😡
HM
HILDA M's update01 Jul 2022, 02:57
Reviewer Update
😡RUDI VAN STADEN wake up... Your business is wack😡
Since 22 June 2022 - Wednesday, I have been disconnected.
▫️It was a Saturday (25.06.2022) and was advised that Evotel does not work over the weekend - Lie 1.
▫️It took that Lwande guy forever to generate a ticket for me, later after some time, an email was recieved with a ticket - I was not assisted nor called back for follow up.
▫️I had to wait for the 27.06.2022 Monday. I saw myself being the fool of these idiots at RSAWEB with calls on end and NOTHING materialised as they told me there was Fibre Outage by Evotel and there was no exact estimation on when it will end. - Your staff are ****** I tell you. Pathological *****.
▫️I called Evotel and they were surprised at what RSAWEB had been saying.
▫️27.06.2022 I then went on social media and exposed all this nonsense. I grossly forced to have a conference call with both Evotel and RSAWEB. You could see that there was a major resistance from RSAWEB to have a conference with us. I then started to sense that I am honestly dealing with ******.
▫️I asked for cancellation and I was told many stories and how I should put it in writing and what not. RSAWEB chose to be *********** and when approached, they want to act all like victims, These are ****** tendencies and I am not shaken by these things. I will expose them.
▫️All the blame was on EVOTEL THIS AND EVOTEL THAT and that was the bull**** I hated ABOUT RSAWEB. They lack professionalism
▫️I was taken from pillar to post.. You could even see when one comes across a consultant, they do FINDER FINDER work, they cant even transfer a call to connect the next person. Its a hassle.
▫️I ask, what is it that RSAWEB can do right? NOTHING😂😂😂😂😂
▫️THERE IS THIS ****** IDIOTIC THING THEY DO... HANGING UP ON PEOPLE WHEN THEY ARE CALLED FOR RESOLUTION. THIS HAPPENED more than 5 times on day 8 without connection yet they are busy chaoing my money.
▫️We confirmed a lot of things with them and the router is still not connecting on day 8.
▫️Today is the 1st of June, they are waiting eagerly on my debit order. I WILL NOT SACRIFICE PAYING ****** with a pathetic service like this. Let's get to court and see.
You, RSAWEB IS *********** and you are rude people in general. Bull**** is bull**** with me. You ought to be told.
I aim to fight this to the core. Bring it on!
😡RUDI VAN STADEN wake up... Your business is wack😡
Since 22 June 2022 - Wednesday, I have been disconnected.
▫️It was a Saturday (25.06.2022) and was advised that Evotel does not work over the weekend - Lie 1.
▫️It took that Lwande guy forever to generate a ticket for me, later after some time, an email was recieved with a ticket - I was not assisted nor called back for follow up.
▫️I had to wait for the 27.06.2022 Monday. I saw myself being the fool of these idiots at RSAWEB with calls on end and NOTHING materialised as they told me there was Fibre Outage by Evotel and there was no exact estimation on when it will end. - Your staff are ****** I tell you. Pathological *****.
▫️I called Evotel and they were surprised at what RSAWEB had been saying.
▫️27.06.2022 I then went on social media and exposed all this nonsense. I grossly forced to have a conference call with both Evotel and RSAWEB. You could see that there was a major resistance from RSAWEB to have a conference with us. I then started to sense that I am honestly dealing with ******.
▫️I asked for cancellation and I was told many stories and how I should put it in writing and what not. RSAWEB chose to be *********** and when approached, they want to act all like victims, These are ****** tendencies and I am not shaken by these things. I will expose them.
▫️All the blame was on EVOTEL THIS AND EVOTEL THAT and that was the bull**** I hated ABOUT RSAWEB. They lack professionalism
▫️I was taken from pillar to post.. You could even see when one comes across a consultant, they do FINDER FINDER work, they cant even transfer a call to connect the next person. Its a hassle.
▫️I ask, what is it that RSAWEB can do right? NOTHING😂😂😂😂😂
▫️THERE IS THIS ****** IDIOTIC THING THEY DO... HANGING UP ON PEOPLE WHEN THEY ARE CALLED FOR RESOLUTION. THIS HAPPENED more than 5 times on day 8 without connection yet they are busy chaoing my money.
▫️We confirmed a lot of things with them and the router is still not connecting on day 8.
▫️Today is the 1st of June, they are waiting eagerly on my debit order. I WILL NOT SACRIFICE PAYING ****** with a pathetic service like this. Let's get to court and see.
You, RSAWEB IS *********** and you are rude people in general. Bull**** is bull**** with me. You ought to be told.
I aim to fight this to the core. Bring it on!
😡RUDI VAN STADEN wake up... Your business is wack😡