PATHETIC SERVICE RECEIVED THIS RSAWEB

THE MOST PATHETIC SERVICE RECEIVED FROM THE MOMENT I JOINED THE PERSON WHO SIGNED ME UP WAS UNPROFESSIONAL. EVERYTIME YOU HAVE A QUERY AND YOU CALL THEIR LINES THEY RING UP TO 15 MINUTES AND DO NOT GET ANSWERED AND YOU RATHER DROP THE CALL. WHEN YOU SPEAK TO THEIR CONSULTANTS THEY ARE NOT PROPERLY TRAINED TO ASSIST WITH YOUR QUERIES AS WELL. MY COUSIN PROOF OF PAYMENT WAS ****** THE LORD KNOWS HOW SAME HAPPENED AND THEN HER CONNECTION WAS DISCONNECTED SHE HAD TO MAKE A DOUBLE PAYMENT BEFORE BEING CONNECTED. FURTHEMORE THEY NOTIFIED ME VIA EMAIL NOT EVEN TELEPHONICALLY THAT MY BILL WILL INCREASE AS WELL MY SPEED. I THEN RECEIVED AN EMAIL THAT I WAS BILLED INCORRECTLY AND NOW THEY REQUIRE ME TO PAY A FULL AMOUNT OF R635.01 BECAUSE THEY FAILED TO BILL ME CORRECTLY, I AM GOING TO CANCEL YOU POOR SERVICE