WM
Werner M
1 reviews | Active since Jul 2013
29 Mar 2023, 10:05
Not very happy
The MyRSAWEB portal has been broken for so many months now I cant even remember when last it was fully functional. I have been unable to see what line speed I'm on and dont have an option to make any changes.
I've logged a call in the past and they just said they're working on it and I should check back at a later stage. Still not fixed!!
They also still have not updated their priceing after Metrofibre made changes on their side almost 1 month ago.
Helpful (0)
Replies (1)0
Replies (1)
RSAWEB's replyOfficial
26 May 2023, 18:28We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.
RSAWEB's reply26 May 2023, 18:28
Official
We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.