NON Delivery of Promotion / Services

Worse Customer Service I've ever experience. Not ever the Government Services can top this.

Quick to sell, after that its all downhill. Line Speed not activated as advertised, then they blame poor line speeds. OpenServe Technician confirmed RSAWeb never requested the line upgrade. 2 weeks on lower line speed, yet they still bill for full line speed, Everything gets transferred to the Projects Department" and..... that's where it stops.

1 month after my cancellation requests, I still need to prove to them that they did not deliver on line speed, promotional items like a "free 1gb LTE sim card" "Free mini UPS"

I was billed for these items on cancellation, took them a month to remove the cost, and now apparently I have to stay another month as cancellation will only be processed today. with a cancellation fee for installation on an existing line.