No service

Still have not received support from Tashreeq, Vumatel were doing maintenance on the line on Friday night and our speed dropped to 3 Mbps on a line I should be getting a 100mbps. Tashreeq asked for speed test I did that she asked to take the wan cable out and reboot all devices I did that, she asked me to plug the cable direct to the ONT and do a speed test I did that yet that wasn't enough she wanted a picture of it like as if I am not doing as requested. After that request I phoned the call centre, there were no managers to contact they also couldn't even log the fault with Vumatel.

To sum it up don't ever waste time using RSA Web services are never available when you need them.