ZW
Zelda W

1 reviews | Active since Oct 2019

09 Jul 2021, 20:07

NO SERVICE

Receive e-mail from RSA web on 11 June stating they acknowledge receipt of my termination request (which i did not send). Phoned them and logged a ticket (dont waste time logging tickets you dont get a response) they then told me 3 times both my accounts are not going to be cancelled. On 1 July they cancel one account, phoned them and got told it was a mistake on their side and that it would take 72 business hours to resolve. Today is the 9th of July the longest 72 business hours in history. I have been a loyal client for over 4 years and they only seem intrested in new clients as I have phoned them mutiple times spoke to mutiple agents logged mutiple tickets and I have asked everytime for feedback and I have in 7 days receive 0 ZERO NIL feedback from them. Lets try again tomorrow......

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