FR
Firdous R
1 reviews | Active since Feb 2021
02 Dec 2022, 15:10
No after sales support! Poor customer service
Absolutely no support after you are signed up. I called several times for almost a year, if you need technical support they do not answer the call. They have a live chat which is an absolute joke! I explained the assistance I require about 5 times yet almost a year later I am still not assisted. The most they will say is: "hello how can I help...... your chat has been transferred to projects team" and thats literally it! The projects team don't ever respond! A few minutes later...."chat ended"..... rather choose a reputable company with good communication. RSAWEB literally has no after sales support! Pathetic customer service
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Replies (1)RSAWEB's replyOfficial
30 Dec 2022, 10:04We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly and the relevant parties involved will be in touch with you.
RSAWEB's reply30 Dec 2022, 10:04
Official
We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly and the relevant parties involved will be in touch with you.
