HR
Heinz R
1 reviews | Active since Feb 2026
02 Feb 2026, 23:37
Lack of technical support
Zero after hours technical support. Even Herotel has 24/7 technical support. Matter to be raised to CPA? Sorry but bills paid and no fibre and zero technical support.
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RSAWEB's replyOfficial
03 Feb 2026, 08:11Thank you for your feedback — we’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into resolving and bettering the overall customer service experience, this matter will be looked into and forwarded to the relevant team.
RSAWEB's reply03 Feb 2026, 08:11
Official
Thank you for your feedback — we’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into resolving and bettering the overall customer service experience, this matter will be looked into and forwarded to the relevant team.