*********** rsaweb.
The obvious problem is that the rsaweb team has now decided to not take ANY OF OUR CALLS. I WANT TO 😞 CANCEL THEM SO BAD, BUT NO ANSWER , ON EMAILS, CALLS, WHATSAPP LIVE CHAT, NOTHING. Yesterday after wasting the whole day calling unsuccessful, I managed to get another business number and got thru. Technical could not even complete troubleshooting and then dropped the call permanently. Woke up found my laptop that I was doing troubleshooting in with melware disfunction. Now I don't know what to do. And you'll see ,they don't even bother with relying. Discredit this company.
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RSAWEB's replyOfficial
22 Mar 2023, 11:03Good day, Nothile,
RSAWEB fell victim to an attempted ransom Cyber attack. We do apologize for the inconvenience caused. Due to our PBX VOIP systems being down, we made use of alternative methods to send out a communication to our customers to ensure everyone was notified via automated emails sent from our no-reply email address *** on the 1st of February along with text messages, and regular updates via our social platform such as Facebook and Twitter. We were unable to post a net notice due to our website being down. Our number 1 priority was to keep our clients informed.
RSAWEB fell victim to an attempted ransom Cyber attack. We do apologize for the inconvenience caused. Due to our PBX VOIP systems being down, we made use of alternative methods to send out a communication to our customers to ensure everyone was notified via automated emails sent from our no-reply email address *** on the 1st of February along with text messages, and regular updates via our social platform such as Facebook and Twitter. We were unable to post a net notice due to our website being down. Our number 1 priority was to keep our clients informed.
Best regards,
RSAWEB's reply22 Mar 2023, 11:03
Official
Good day, Nothile,
RSAWEB fell victim to an attempted ransom Cyber attack. We do apologize for the inconvenience caused. Due to our PBX VOIP systems being down, we made use of alternative methods to send out a communication to our customers to ensure everyone was notified via automated emails sent from our no-reply email address *** on the 1st of February along with text messages, and regular updates via our social platform such as Facebook and Twitter. We were unable to post a net notice due to our website being down. Our number 1 priority was to keep our clients informed.
RSAWEB fell victim to an attempted ransom Cyber attack. We do apologize for the inconvenience caused. Due to our PBX VOIP systems being down, we made use of alternative methods to send out a communication to our customers to ensure everyone was notified via automated emails sent from our no-reply email address *** on the 1st of February along with text messages, and regular updates via our social platform such as Facebook and Twitter. We were unable to post a net notice due to our website being down. Our number 1 priority was to keep our clients informed.
Best regards,