I app**** for a new WiFi connection with them and it was installed on the 31st of March 2025

I app**** for a new WiFi connection with them and it was installed on the 31st of March 2025. This past week it started malfunctioning and on Wednesday we called them to report the fault with Reference no: 752526. They said we should wait for 48hours for the technician to attend to the fault & to date we are still without Internet access. We spend the entire Friday calling them & begging them to send a technician and they promised to call us back & they still have not. It’s clear that RSAWEB does not care about their Black clients.