I am extremely unhappy with the service I’ve received from RSAWEB

I am extremely unhappy with the service I’ve received from RSAWEB. My service was wrongfully cancelled on their side, and as a result, they debited my account for R1,725. I was informed that this amount would be credited to my account and used toward future monthly subscriptions. However, the following month they debited my account again — this time R1,472 — despite the supposed credit being on my account and my actual monthly subscription costing only R715. It is unacceptable that they continue to deduct incorrect and excessive amounts from my bank account. Trying to get this money refunded has been an ongoing struggle for the past two months, with no proper resolution. The billing errors and lack of efficient support have been extremely frustrating. I am completely fed up with the poor service and the stress this has caused. I would not recommend RSAWEB based on my experience.