CG
Chantelle G
1 reviews | Active since Sept 2024
11 Jun 2026, 13:10
Horrible Worst Rated ISP
Absolutely horrible experience. Don't EVER sign up here. I have been sitting without wifi since Thursday night (4th June) and reported to RSAWeb on Friday morning 5th June only to have incompetence from their staff that DID NOT log my ticket. They are horribly slow to respond, no alternative fix etc. and no sense of urgency when one's work is implicated due to negligence
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RSAWEB's replyOfficial
12 Jun 2026, 16:07Hi there, thank you for your feedback. We’re truly sorry to hear that your experience did not meet expectations. This is not the level of service we strive to provide. We are actively working on improving our overall customer service experience. Kindly send us a direct message via WhatsApp, Facebook, or Twitter, and we’ll ensure the relevant department assists you as soon as possible.
Best regards,
RSAWEB's reply12 Jun 2026, 16:07
Official
Hi there, thank you for your feedback. We’re truly sorry to hear that your experience did not meet expectations. This is not the level of service we strive to provide. We are actively working on improving our overall customer service experience. Kindly send us a direct message via WhatsApp, Facebook, or Twitter, and we’ll ensure the relevant department assists you as soon as possible.
Best regards,