********** service and still owe me R195

I was billed an additional R195, and then told it was for delivery of a router. However, I was already a client of RSAWEB, and already had one of their routers.

After contacting their online chat 3 times, I was promised a refund.

Instead, they decided to send me a router I did not need. I now have 2 routers, and STILL havent been refunded the R195 delivery fee.

I was promised by at least 3 chat agents that the issue was resolved, and yet they still decided to send me a router that I didn't need or want, AND charge me for it.

I also had to reach out multiple times a day to try fix this issue, and no one was willing to help me.