DP
Dan P
1 reviews | Active since May 2016
22 Sept 2025, 10:57
Hopeless Customer Service
Hopeless customer service, logged a request for a new line at a new property but still awaiting my router even though the line and service is active. Im being billed for no access. They keep sending me in circles for assistance despite escalating the matter as a complaint to various representivies who dont take accountability.
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Replies (2)DP
Dan P's updateReviewer Update
22 Sept 2025, 11:20I need to make a special mention for Cain from RSAWeb team for his especially hopeless customer service.
DP
Dan P's update22 Sept 2025, 11:20
Reviewer Update
I need to make a special mention for Cain from RSAWeb team for his especially hopeless customer service.
RSAWEB's replyOfficial
22 Sept 2025, 11:49Good day Dan . Thank you for your feedback. We have raised your concerns with the relevant department who will reach out to you accordingly.
RSAWEB's reply22 Sept 2025, 11:49
Official
Good day Dan . Thank you for your feedback. We have raised your concerns with the relevant department who will reach out to you accordingly.