Fail: Personal Data integrity: License should be revoked.

Receive a statement from RSA web after enquiring about their fiber packages a few YEARS ago. Called in ang got to a very absent minded agent by the name of Yasmeema. I commented that she sounded like she didn't want to be at work and she responded that she had a lot on her mind. Explained that I received a statement from RSA web which was a credit, and commented that I seems like a reverse on a ********** commission payment and she commented that it seems like it. Asked her to investigate and follow up. She then advised that she would need my cell number to call me back. I suspected from her initial tone that she wasn't invested or really cared about the enquiry but gave her the benefit of the doubt. After a week, I called back in and spoke to two additional agents...the first sounded like he was preoccupied in the bathroom and the second was defensive of her colleague. Nobody seems to comprehend the seriousness of sending out statements to recipients that are NOT CLIENTS with their personal details exposed! Salaries and job requirements must be on the lower end ....The statement that I received speaks to debiting my account on the 1st of September 2020, which should benefit me and raise alarm bells with staff but alas,eEven thought the statement is for a credit, my concern is the integrity of RSA's data security and the risk that marketing data is included in their payment processing flow. . It seems front line staff in the accounts department are completely ******** thereoff as they spin scripted responses without understanding when being questioned. The irony is that I was actually considering switching to them on the Octotel network after the extremely slow responses from the web Africa team. Having stated the above, I WOULD NEVER SIGN UP WITH RSAWEB JUDGING BY THE QUALITY OF THEIR SERVICE. Their staff sounds like they taking the **** working from home