Extremely Disappointed with RSAWeb’s Service and Support

I have been paying full price for a 100/50Mbps line from RSAWeb, yet for the past several months I’ve only been receiving 100/1Mbps. Despite numerous attempts to raise this with their support team, my concerns continue to be ignored. Since last week, my messages have gone unanswered, and my emails have received no response.

This level of service is completely unacceptable. As a paying customer, I expect to receive the service I am being billed for. I demand a refund for the period during which I have not received the agreed-upon line speeds.

If no one from RSAWeb contacts me and resolves this issue before Wednesday at 5:00 PM, I will have no choice but to escalate the matter publicly across all media outlets and social media platforms. I have documented evidence of the ongoing issue and lack of proper support, and I am prepared to share it.

It is deeply frustrating to be treated this way by a service provider, and I urge RSAWeb to take accountability and resolve this matter immediately.