CB
Cornelius B
1 reviews | Active since May 2014
20 Feb 2023, 17:32
*****ed over again.
Negative 🌟, there account software is completely brain dead, first you can't remove any cards that was added or select what gets used. 2nd after they double charges me last moth I had to prove they charged me then refunded into the wrong account. 3rd they tried charging the inactive account " thanks for the R180 insufficient funds charge" but never followed up informing me of said funds now threaten me with connection termination. I will be changing service ASAP.
Helpful (0)
Replies (1)0
Replies (1)
RSAWEB's replyOfficial
14 Apr 2023, 16:37Good day, Cornelius,
We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.
We're glad your inquiry has been dealt with and issue resolved so this will not happen in the future.
We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.
We're glad your inquiry has been dealt with and issue resolved so this will not happen in the future.
Best regards,
RSAWEB's reply14 Apr 2023, 16:37
Official
Good day, Cornelius,
We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.
We're glad your inquiry has been dealt with and issue resolved so this will not happen in the future.
We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.
We're glad your inquiry has been dealt with and issue resolved so this will not happen in the future.
Best regards,