CM
Charity M

1 reviews | Active since Dec 2015

23 Nov 2022, 12:08

Don't use them if you sre serious about getting internet connection!

Really bad experience. From misinformation to extra long holding times to unreliable information from the consultants. I would not recommend this service provider. I got different responses about the status of my order each time I called. The consultants always promised to call me back but never did. On each call, I was placated and told that I would be connected, only to find that this will not be the case and when I call to follow up, I was told that what I was told by the previous consultant was false and that I another process needs to be underway. Really disappointing experience. and no sense of urgency in terms of getting you connected.

0
Replies (1)
RSAWEB
RSAWEB's reply29 Nov 2022, 12:10
Official
Thank you for your feedback. We have raised your concerns with the relevant department who will reach out to you accordingly.