Don't be crazy don't signup with RSAWEB! Run for the hills

I signed up with RSAWEB early, November, the online experience was super efficient. I was advised that the Fibre Provider will take several weeks to install and that my service will be activated once the installation is complete.

Three weeks in, the problems started - It was just to good to be true.

Shortly after sign-up I received a phone call to check that my debit order details are correct, at the time I questioned why they were checking as the service was not up and running. I also advise them that no service is up and running and that I haven't received my router etc.

A couple of days later a debit order was scheduled to go off my account - The amount was outrages - I initially thought they were charging me for the internet that was not up and running, it turned out, they charged me three times for the UPS that was on special? Two of the amounts deducted was not even for the advertised special.

Now this is when you find out whether a company can back service.

When dialling RSAWEB, they will not answer the phone unless it is for a sale. Most call backs scheduled - consultants will drop the phone on the customer they dial and they will not phone back - What a joke - It has been over a week with no response from RSAWEB - I have logged several tickets.

WOW WOW WOW - SUPER BAD SERVICE - Their service is worse than TELKOM!!!

To put this in perspective - the fibre installer completed the installation days ago - I still have No Router and no UPS!!!!!