NA
Nicole A

1 reviews | Active since Oct 2014

09 Sept 2024, 09:21

DISGUSTING SERVICE

Good day

I would like to complain and I would like someone to respond to the fact that I have had no wifi for 11 days now. – talking nonsense about issue being resolved and if another person tells me to reboot.

I attach the mail trail attached of the amount of times I have contacted Vumatel and RSA Web my service provider.

Been promised that it has been resolved and promised that a technician will be visiting to date, I have received not joy and have orange lights flashing on my fibre and on my router.

If a technician is not at my house my tomorrow, I will be taking this matter further.

0
Replies (1)
RSAWEB
RSAWEB's reply11 Sept 2024, 12:12
Official
Hi Nicole, we appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly and the relevant parties involved will be in touch with you soon.