OP
Odelle P
1 reviews | Active since Apr 2023
05 Apr 2023, 21:54
DISGUSTING CUSTOMER SERVICE AND FEEDBACK!!!!
DISGUSTING CUSTOMER SERVICE AND FEEDBACK!!!! Not even deserving to have one star! I have placed an order 9 days ago to activate a new line at my new apartment and I am still sitting with no internet, no order paced with metro fibre or feedback. I called over 30 times, spoken to different agents on chats , emailed over 10 times and still no internet and the best part is I HAVE BEEN DEBITED FOR A SERVICE I HAVE NOT RECEIVED!
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RSAWEB's replyOfficial
08 Jun 2023, 20:42We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.
RSAWEB's reply08 Jun 2023, 20:42
Official
We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.