BS
Barend S
1 reviews | Active since Sept 2026
04 Sept 2026, 13:58
Detucted 3 times in sman of 5
On the 27th of August, RSA web debited my account, then on the 1st of September, they debited twice more. That is R2000 out of my account; I notified them on the same day and sent proof that they deducted the money 3 times. All feedback I got was that they escalated this to the accounts department. This is some of the worst service I have ever experienced from a service provider.
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Replies (4)0
Replies (4)
RSAWEB's replyOfficial
04 Sept 2026, 14:24Hi there, thank you for your feedback. We’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into resolving and improving the overall customer service experience. Kindly send us a direct message via WhatsApp chat/Facebook/Twitter so we can look into your query.
RSAWEB's reply04 Sept 2026, 14:24
Official
Hi there, thank you for your feedback. We’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into resolving and improving the overall customer service experience. Kindly send us a direct message via WhatsApp chat/Facebook/Twitter so we can look into your query.
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Barend S's updateReviewer Update
04 Sept 2026, 14:26If a company replies with bots, then you know the service is bad.
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Barend S's update04 Sept 2026, 14:26
Reviewer Update
If a company replies with bots, then you know the service is bad.
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Barend S's updateReviewer Update
04 Sept 2026, 14:30And WhatsApp is also just a bot.
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Barend S's update04 Sept 2026, 14:30
Reviewer Update
And WhatsApp is also just a bot.
RSAWEB's replyOfficial
04 Sept 2026, 19:24Hi there, kindly send us a direct message via WhatsApp ***
RSAWEB's reply04 Sept 2026, 19:24
Official
Hi there, kindly send us a direct message via WhatsApp ***