Can't even get simple info from RSAweb

<p> Reqeusted more information on 10 meg ADSL line. Got response from Matthew Coleman 5 hours later to which i responded in more detail regarding questions around price etc.</p> <p>It's three days later with no response from matthew. If this is their service on a simple query imagine if you had</p> <p>an actual technical issue.</p> <p>On a side note the "live chat" on RSAweb's site doesn't work just redirects you to olark - the chat provider. </p> <p>Very unprofessional indeed.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>