LJ
Lisna J
1 reviews | Active since Aug 2025
26 Aug 2025, 14:59
Billing
I want to share my experience with RSAWEB. I’ve encountered significant issues with their service and support, including billing. The account was disconnected and reinstated, then they billed us for another property, which we have never stayed at, and refuse to credit this from my account, after several chats was done, sharing POP going back and forth.
Despite multiple attempts to resolve this directly with them, the problem remains unresolved. I hope this post encourages RSAWEB to improve their customer support and service.
For anyone considering their services, please be aware and ask questions before committing.
#RSAWEB #CustomerExperience #ConsumerAlert
Helpful (0)
Replies (1)0
Replies (1)RSAWEB's replyOfficial
30 Aug 2025, 12:39 Good day Lisna, We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly and the relevant parties involved will be in touch with you soon.
RSAWEB's reply30 Aug 2025, 12:39
Official
Good day Lisna, We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly and the relevant parties involved will be in touch with you soon.
