Billed for a service 7 months after cancellation

RSA#648878<br> <br> I moved premises and asked for my ADSL line to be transferred back to Telkom.<br> This was done and I advised RSAweb to cancel the account as my line will be with Telkom effective of the following month.<br> <br> This was not done and 7 months later I am still being billed via debit order for a service I no longer have or use.<br> <br> 18-05-2015 - Email was sent that the line will not be transferred back<br> Followed up every month why I was still being billed and got the same response : We are looking into it and we will get the accounts lady to call you back. That has never happened.<br> <br> 06-10-2015 - another email was sent to get an update - ticket RSA#648878 was reopened <br> 12-10-2015 - another email was sent asking for feedback - no response<br> 27-10-2015 - another email sent requesting feedback - no response<br> <br> This is absolutely pathetic service! <br> <br> Please refund me for all the months you have debited my account for and all services charges for the debit orders.<br>