1 reviews | Active since Aug 2016

08 Jan 2026, 18:41

Beware of RSA WEB

When i contacted them, I asked if my modem will work as i am only receive a SASSA grant. Was assured. Few days later recieved a sim card but it didn't work. They offered me to buy a modem from them which cost more than my monthly income. Told them i cant and as i never used there services that i like to cancel this month to month deal. The person assured me its ok, now i get demands to pay or they will black list me

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Replies (2)
RSAWEB
RSAWEB's reply08 Jan 2026, 20:03
Official
Hi Fritz. Thank you for sharing your experience. We understand how concerning this situation must feel, especially given the circumstances you’ve described. Our intention is never to place financial strain on a customer or cause distress. We would appreciate the opportunity to review your account, confirm the cancellation details, and address this matter fairly. Kindly send us a direct message via Live chat or WhatsApp chat.
RSAWEB
RSAWEB's reply08 Jan 2026, 20:29
Official
Hi Fritz. Kindly initiate the chat with us via WhatsApp, and our team will get back to you tomorrow to advise on your query.