Best Internet Provider in SA my foot!!!

Basically because of an error on RSAWeb's side during the setup of my account, my household, with 3 professionals who work from home, now cannot because of RSAWeb's gross negligence and inefficiencies. No compensation has been offered. No real person with authority to fix the issue has stepped in and called. I am beyond disappointed. Stay away from RSAWeb. Their seemingly streamlined online interface and WhatsApp chat are frustratingly futile, ineffective, unable to actually provide any assemblance of good service. Full details of what happened below: 16 Feb: Contacted RSAWeb to take over the account of previous owner at the address. Was told his account was was ceded to me, and billing will start on 7 March. 3 March: Email from RSAWeb confirming ceding of account. 7 March: Access was started. Debit order started. 3 May: Sent query when realised the invoices I was being emailed had different amounts than what I was being debit ordered each month. I had to point out that there were 2 ACCOUNTS under my name and address. The one that should have been ceded and the one that should not have been created if the ceding had gone correctly. Again, told via email and WhatsApp bot that all had been resolved. 9 June: Get email saying my account is in arrears of R4730. Again, hours on WhatsApp with useless bot agents who can't see what the issue is, no notes of previous interactions, promises of escalation. 12 June: WhatsApp interaction with agents, assured it is a billing error and that it has been resolved. Although I'm still getting sms and emails about outstanding payments. Each time I "create a ticket" and receive emails that the issue has been escalated, but no one calls and there is no way to reach a real person. 19 June: Get email from billing department. Amazingly, she calls me back. We discover there are STILL 2 accounts. We determine which one I have been paying, and which one needs to be cancelled. I am promised they will not cancel the wrong one. 20 June: Get an email saying my account is suspended due to non-payment, and 2 minutes later, my internet is cut. I immediately go through all available avenues again trying to find someone who can figure out what is going on. It is turned back on, and I am told it was an issue with Octotel, and won't happen again. 23 June: Get an email saying my account is suspended due to non-payment, and 2 minutes later, internet is cut, while I am on a work call and have a morning of meetings for which I need internet access. Find a telephone number to call from the first agent that helped set up my account. Lost it with the agent but did get the internet reinstated in 20 minutes. Am promised, again, the issue was now sorted. 24 June: Get an email saying my account is cancelled due to non-payment, and 2 minutes later, the internet is cut, while 2 professionals living and working at the house are on calls. I am now overseas and can't call the 0800 number. Send emails and whatsapp to which I get no response. My tenant calls and is informed RSAWeb cannot address the problem until Monday. 25 June: Still no internet. And no response to my WhatsApps or emails. 26 June: My tenant gets through on the phone and is told because it is cancelled, it will take 3-4 days to reinstate. Speechless.