BE WARNED: double check everything on your bill

Fibre was activated in June 2018 and RSAweb processed an incorrect debit order on my first bill excluding my early take-up discount. I was promised a refund to correct this issue however nothing was done with lots of excuses that followed. Also, the first statement included 2 additional billing errors which were corrected. RSAweb doesn't appear to have adequate systems to process bills and have no interest in resolving issues. can't wait to change providers after 12 months.