FD
Frik D
1 reviews | Active since Feb 2024
28 Feb 2024, 20:40
Bad service from RSAweb
Internet has been down for a week. Everytime I speak to a front line support person that keeps on sending me mail stating they are attending to the problem and it has been escalated to the urgent queue.
Helpful (0)
Replies (1)0
Replies (1)FD
Frik D's updateReviewer Update
29 Feb 2024, 18:54I am only writing this out of frustration. I have cancelled evryting with RSAweb, well I hope so because that is a cumbursome process!! Will see. After trying to contact them today I have been asked to please hold on: i have hold on the fisrt time for 15min then the call was dropped, recieved an e-mail apologising for the lost in connection but they are not able to call me back?? What?? So I patiently called them back and was once again put on hold, this time for 25 min before I had to go to a meeting, so I hang up. PATHETIC MORE THAN PATHETIC.
FD
Frik D's update29 Feb 2024, 18:54
Reviewer Update
I am only writing this out of frustration. I have cancelled evryting with RSAweb, well I hope so because that is a cumbursome process!! Will see. After trying to contact them today I have been asked to please hold on: i have hold on the fisrt time for 15min then the call was dropped, recieved an e-mail apologising for the lost in connection but they are not able to call me back?? What?? So I patiently called them back and was once again put on hold, this time for 25 min before I had to go to a meeting, so I hang up. PATHETIC MORE THAN PATHETIC.