BAD SERVICE

In advance way in advance I phoned to say I am moving to new house. All was done and project team told me I must just plug in my router and it will be active. Phone 2 days before I moved and they said all is good it will be active.

New house plugged in no internet. Phoned project team they say it is not active and will phone mee back. No phone call back it is Friday and now they only back Monday again. Technical support can not help

What a mess no internet for the whole weekend. And project team promised to phone bad service