BAD SERVICE

After complaining to RSAWEB support services about my slow internet connection speed and that anyone can access my WiFi connection.A support agent did respond but did left me hanging on the line.And I had been struggling for about 4 hours now waiting for them to respond to one of my twenty emails.I really don't know how they can claim to be one of the so called best internet service providers in the Western Cape.Instead of attending to my problem they rather give me excuses.