MA
Mukhtar A
1 reviews | Active since Nov 2017
02 Sept 2025, 20:18
Agents trying to bu****
Issue with rsa web is that my cable was untouched ,but had no network connection.
Called rsa web was unable to gethold of a agent used web chat and WhatsApp numbers took forever to respond when I finally got hold of someone they told me they logging a ticket and will take 2 days for a ocotel to get a engineer at my location . Now I have to wait 2 days no internet .
And possibly have to pay a call out fee of 1750
The person I spoke to gave some bu**** saying cable Rae brittle and might need to be replaced .
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RSAWEB's replyOfficial
04 Sept 2025, 10:14Good Morning , We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly and the relevant parties involved will be in touch with you soon.
Best regards,
RSAWEB's reply04 Sept 2025, 10:14
Official
Good Morning , We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly and the relevant parties involved will be in touch with you soon.
Best regards,