JG
Johan G

1 reviews | Active since Aug 2013

03 Jun 2024, 11:54

AGAIN no internet and no help

Again, after Saterday and sunday no internet , AGAIN its down . Absolutely horrible experiance

0
Replies (3)
JG
Johan G's update03 Jun 2024, 12:00
Reviewer Update
I have spent the whole saterday on the phone with an agent, saying something is wrong with the IP address, ONLY sunday morning was the IP refreshed and internet working. I am working from hom and NOW AGAIN the internet is down !!!!
JG
Johan G's update03 Jun 2024, 12:15
Reviewer Update
Now, 1st line support wants me to test and sent pics again !!! after doing that the whole of saterday , ONLY for them to say its the IP address !!!!! this is a horrible experiance with them !
RSAWEB
RSAWEB's reply11 Jun 2024, 13:09
Official
Good day, Johan. Thank you for your feedback. We have forwarded your concerns to the relevant department. We are pleased to hear that your issue has been resolved.