Accounts & Payment plan team Bad Culture brewing

Cunning, ********* and they lie just to get you to pay, then they make you happy by unsuspending your line for 5 min, just to suspend it again, after a payment arrangement has been made. Then they ask after I made the payment, ask to make another payment, which is ********* of accounts and payment plan team department to manipulate the clients into making payment arrangements, its very *********, not trust worthy and they have a lying culture brewing their in those departments.

A lady (Fadiah) kindly helped me yesterday with the same issue, she helped me very well, I thank God for maturity. Thank You Fadiah.

But for some reason someone brought a very bad *********, lying, manipulative behavior and culture to your team. 2 ladies also treated me like **** as if they have no care and doesnt have people skills, Its Amanda and my account manager (African Lady), which in same breath do not want them to handle my account anymore.