Accounting Issues affect service

RSAWEB seems to have an issue with confirming payments for the customers. Today was the second time they have suspended my service due to non payment when my account is fully paid up. Whats worse is that you have to be on the phone, at your expense, and chase the issue down. They wanted me to talk to accounts and I refused! This is a problem caused by their poor systems. I am really considering moving to another ISP, three strikes and you're out!