WV
Wikus V
1 reviews | Active since Sept 2014
17 Jan 2023, 12:31
15 calls and no progress.
I bought a new house with an existing RSAWEB/ Vumatel connection. I signed up for a new contract starting 01 January 2023. Due to a line fault it required a new Vumatel installation. I have made in excess of 15 phone calls and sent numerous e-mails to RSAWEB to try and get them to resolve the issue and activate the line but no progress. I have now been without internet for the whole of January and still waiting for something to be done to resolve this. As some other reviewers said, you have been warned. Don't sign up with them!
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Replies (1)RSAWEB's replyOfficial
03 Mar 2023, 14:56Thank you for your feedback. We have raised your concerns with the relevant department which has resulted in your issue being resolved and a new installation being completed.
RSAWEB's reply03 Mar 2023, 14:56
Official
Thank you for your feedback. We have raised your concerns with the relevant department which has resulted in your issue being resolved and a new installation being completed.
