LM
Lenhle-Nomvula Mla

1 reviews | Active since Oct 2024

09 May 2025, 11:31

Worst service... No payment at the end of lapsed investment period... Tossed from pillar to post... Payment over a month overdue

For over a month now payment of my lapsed investment not made... I am being tossed from pillar to post, with falsified reasons for continued non payment... Who is the ombudsman to escalate this matter to? Rsa retail bonds is in bridge of contract by not paying me out as supposed to at the end of the 3yr investment term... Incident no ***704

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Replies (3)
RSA Retail Savings Bonds
RSA Retail Savings Bonds's reply09 May 2025, 11:41
Official
Good day
Thank you for your review.
Kindly send your investor and id number to janet.brewis @treasury.gov.za to enable me to investigate and assist you.
Regards
Janet Brewis
RSA Retail Savings Bonds
LM
Lenhle-Nomvula Mla's update09 May 2025, 13:44
Reviewer Update
Good day Janet,

You have been cc'd in email communications around this matter todate by your Dineo, you have responded to none. So perhaps start there.

Again to re-iterate, i need the payout to be honoured. No more stories, just payout as per investment contract. It is long overdue already.

Incident#s ***, ***, ***, ***

Nomvula Mlangeni-Mafojane

RSA Retail Savings Bonds
RSA Retail Savings Bonds's reply09 May 2025, 15:01
Official
Good day
Thank you for your feedback. I have responded to your email.
Regards
Janet Brewis
RSA Retail Savings Bonds