LM
Lesego M

1 reviews | Active since Jun 2021

12 Sept 2021, 14:21

Withdrawal form

I have signed a withdrawal form which has not been processed yet. I signed it on the 6 September I have not received any payment yet .My investment no is TA***3. Please assist. Usually it takes three days but now it's more than three days

0
Replies (3)
RSA Retail Savings Bonds
RSA Retail Savings Bonds's reply17 Sept 2021, 09:48
Official
Good day
Thank you for your feedback. Kindly note that withdrawal requests for investments older than a year may take up to 7 working days to process as per the withdrawal application form. Kindly send your investor number to queries mailbox to enable the team to follow up on your payment should you have not received the funds.
Regards
The RSA Retail Savings Bonds Team
LM
Lesego M's update27 Sept 2021, 05:40
Reviewer Update
7 days later I am still waiting for my payment. I am getting tired of the service
RSA Retail Savings Bonds
RSA Retail Savings Bonds's reply27 Sept 2021, 08:56
Official
Good day
Thank you for your feedback. Could you kindly email your id number to the queries mailbox and cc Janet Brewis to enable the this office to follow up on your request.
Regards
The RSA Retail Savings Bonds Team