Tt
Thanduxolo t.mpalala

1 reviews | Active since Mar 2022

22 Jan 2024, 10:03

They do not make any effort to meet their SLA's

They do not make any effort to meet their SLA's. I made a withdrawal application an investment that is older than 1 year, but they have not paid yet and have not given feedback. This has been since November 2023 and 8th of January 2024 but their SLA is 7 working days. Calling them is a complete waste of time since they never pick up. I now regret investing with them.

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Replies (1)
RSA Retail Savings Bonds
RSA Retail Savings Bonds's reply22 Jan 2024, 14:04
Official
Good day
Thank you for your review. Please send the incident number to janet.brewis @treasury.gov.za to enable me to investigate and assist you.
Regards
Janet Brewis