Shocking service only surpassed by NO service.

Item: RSA Retail Savings Bonds
Rating: 1
Author: tulliswt T

Call centre unmanned, as never answer calls. Do not respond to email apart from generic mail stating stating incident has been resolved when it is not.

Helpful (0)

Replies (3)

RSA Retail Savings Bonds's replyOfficial

30 Aug 2021, 12:00

Good day
Thank you for your feedback. Kindly note that you may direct your query to

*** or to *** for assistance.

Regards
RSA Retail Savings Bonds Team

RSA Retail Savings Bonds's reply30 Aug 2021, 12:00

Official

Good day
Thank you for your feedback. Kindly note that you may direct your query to

*** or to *** for assistance.

Regards
RSA Retail Savings Bonds Team

tulliswt T's updateReviewer Update

30 Aug 2021, 12:22

The feedback is of no use as your contact details are blanked out. Is your call centre answering calls?

Thank you for your feedback. Kindly note that you may direct your query to

*********** or to *********** for assistance.

tulliswt T's update30 Aug 2021, 12:22

Reviewer Update

The feedback is of no use as your contact details are blanked out. Is your call centre answering calls?

Thank you for your feedback. Kindly note that you may direct your query to

*********** or to *********** for assistance.

RSA Retail Savings Bonds's replyOfficial

30 Aug 2021, 13:00

Good day
Thank you for notifying us that the email addresses are blanked out. Please note that the call centre is operational.
You may address your queries to the complaint addresses provided on the website, www.rsaretailbonds.gov.za and cc Janet Brewis
Regards
RSA Retail Savings Bonds Team

RSA Retail Savings Bonds's reply30 Aug 2021, 13:00

Official