pG
pieter G

1 reviews | Active since Apr 2012

13 Jun 2024, 07:56

RSA Retail Savings Bonds Interest money disappeared

I have restarted one of my investments at a higher interest rate. However the monthly interest payment after the higher interest rate was lower. I have queried this by sending numerous e-mails to accounts and complaints with no feedback.

0
Replies (3)
RSA Retail Savings Bonds
RSA Retail Savings Bonds's reply13 Jun 2024, 08:34
Official
Good day
Thank you for your review.
 Please note that the first monthly interest payment for the investments restarted in May 2024  will be on 30 June  2024 as per our terms and conditions.
 This payment will include the pro rata interest for May 2024.
 Kindly send the incident numbers of emails send to janet.brewis @treasury.gov.za to enable me to follow up on the emails as well.
 Regards
Janet Brewis
RSA Retail Savings Bonds
pG
pieter G's update13 Jun 2024, 09:27
Reviewer Update
Prompt reply from Janet and issue resolved. Thanks
RSA Retail Savings Bonds
RSA Retail Savings Bonds's reply13 Jun 2024, 09:29
Official
Thank you for your review
Regards
Janet Brewis
RSA Retail Savings Bonds