Poor service

Item: RSA Retail Savings Bonds
Rating: 1
Author: Thato S

I submitted an application to switch part of my top up bond to a 5 year Fixed bond to *** on the 1st of June 2023. To this day, i have recieved no assistance. I tried calling the helpline a couple of times, it goes unanswered.

Helpful (0)

Replies (4)

RSA Retail Savings Bonds's replyOfficial

09 Jun 2023, 09:58

Good day
Thank you for your review.
Kindly email your investor or id number to janet.brewis @treasury.gov.za to enable me to follow up on your switch application.
Regards
Janet Brewis
RSA Retail Savings Bonds

RSA Retail Savings Bonds's reply09 Jun 2023, 09:58

Official

RSA Retail Savings Bonds's replyOfficial

09 Jun 2023, 15:21

Good day
Email received, I will follow up and revert.
Regards
Janet Brewis
RSA Retail Savings Bonds

RSA Retail Savings Bonds's reply09 Jun 2023, 15:21

Official

Good day
Email received, I will follow up and revert.
Regards
Janet Brewis
RSA Retail Savings Bonds

Thato S's updateReviewer Update

09 Jun 2023, 21:59

Thank you for your switf assistance Janet. It is much appreciated.

Thato S's update09 Jun 2023, 21:59

Reviewer Update

Thank you for your switf assistance Janet. It is much appreciated.

RSA Retail Savings Bonds's replyOfficial

05 Sept 2023, 11:48

Good day
Just a friendly following up if you are satisfied with the outcome of your query.
Regards
Janet Brewis

RSA Retail Savings Bonds's reply05 Sept 2023, 11:48

Official

Good day
Just a friendly following up if you are satisfied with the outcome of your query.
Regards
Janet Brewis