NK
Nokukhanya K
1 reviews | Active since Jul 2015
30 Jan 2024, 11:49
Poor customer care and lack of communication
I am writing this review to express my extreme dissatisfaction with the handling of the rsa retail bonds, specifically regarding the payout process. In November 2023, I submitted a request for payout, and since then, I have encountered significant issues and delays. Their payout process is meant to take 7 days but its been months and they are plain refusing to release my funds.
My experience with their payout process has been frustrating and far from the expected standard. I hope that future investors take heed of this warning and carefully evaluate their investment choices to avoid similar disappointments
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Replies (1)RSA Retail Savings Bonds's replyOfficial
31 Jan 2024, 16:35Good day
Thank you for your review.
Please accept my apologies for the delay in processing your request. Your request was processed.
Regards
Janet Brewis
RSA Retail Savings Bonds
RSA Retail Savings Bonds's reply31 Jan 2024, 16:35
Official
Good day
Thank you for your review.
Please accept my apologies for the delay in processing your request. Your request was processed.
Regards
Janet Brewis
RSA Retail Savings Bonds
