Very Disappointed

<p>I placed and order for R511.23 and shortly after 3 amounts were reserved on my credit card for a total of R679.00</p> <p> </p> <p>I emailed RS Components for an explanation and received a reply from Grace Madzimure.</p> <p>She really was very helpful and I want to take the opportunity to thank her for her time and effort (3 emails in total).</p> <p> </p> <p>As she explained, RS Components reserves stock on their other global sites and that is the reason for the 3 reserved amounts.</p> <p>When the items are shipped and invoiced then the invoice amount is finally deducted (charged) to my credit card.</p> <p> </p> <p>This makes sense to a certain degree but what I don't understand and I have not gotten confirmation for:</p> <p> </p> <p>Why would more be reserved on MY credit card? (Grace also stated that I need to make sure that I have more credit available than the actual order amount)</p> <p>Will they decide that they can invoice (and charge to my credit card) more than the grand total of the order?</p> <p>How is it that they do not reserve stock transparently from the amount of the order total?</p> <p>One of the items are on back order until 2017-04-15. Do I need to monitor my credit until then?</p> <p> </p> <p>I contacted the credit card ***** department and they stated that is fine that they do this and that I need to raise a dispute to have the transactions reversed.</p> <p>When do I raise this dispute?</p> <p>When the amounts are reserved or when they finally charge my credit card?</p> <p>Is the whole process of reserving amounts not for the reason to provide time to prevent a ********** transaction/s?</p> <p> </p> <p>I have placed a fair amount of orders with RS Components and have NEVER been disappointed. They are a stellar company that has never let me down.</p> <p> </p> <p>I however have to refrain from doing any further business with them as I cannot allow ANY company to reserve (and possibly charge) amounts all willy nilly on my credit card.</p> <p>Too many questions, no security and a sense of trepidation has resulted in this.</p> <p> </p> <p>It is to my regret that I will no longer be dealing with RS Components until they change their policy regarding credit card payments.</p> <p>I have put this here to warn others.</p>